This intellectual property law firm applies the theme line "Our Knowledge Protects Yours" to every decision they make.

 

focus groups

Question What would it take to get your competitors' customers to switch?

Answer Find out why a well-written discussion guide for focus groups is the key to discovering unrevealed information about issues for prospective customers.

 

NYAB focus group

research surveys

Question How loyal are your customers?

Answer Ask customers what they value most to learn how to make your customers love you, keep coming back, and tell everyone they know how good you are at what you do.

 

New York Air Brake customer survey

competitive intelligence

Question How big is the market for this product / service?

Answer Discover how industry experts, competitors and your own sales channels will tell us what you need to know to evaluate new markets and new products.

 

American Electric Power research

intent to buy

Question How well will this product sell?

Answer Don't spend 10 times as much to test a product with advertising when research can test price points, product appeal and promotional effectiveness in advance.

 

NYSEG - Catch the Wind

new product launch analysis & launch

Question Why do most new products fail?

Answer Avoid the common mistake of falling in love with your first idea. Maximize your chance for success, screen many ideas – when ideas compete, the best win.

 

Hi-Speed XXL Tailored Service car

branding strategies

Question What makes customers want to do business with you?

Answer Offer the best product, best solution, or lowest price as one of the three ways to create value in the mind of customers and to generate profits at the expense of your competitors.

 

BPM logo

> Services > Consulting

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SMS branding strategiesSMS new product analysis and launchSMS intent to buySMS competitive inteligenceSMS research surveysSMS focus groups

Service XXL is a new way of doing business for this OEM, a new source of commissions for field technicians and a WIN-WIN for the entire team.

 

 

Who is willing to pay for Wind-generated electricity? We helped New York State Electric and Gas identify "markets of opportunity" to save a lot of green.

To find the information that American Electric Power needed to know, the first step was to ask this question, "Who might know the answer?"

 

NYAB could take action once
they learned how much purchasing agents, locomotive engineers and repair shops
value price, reliability and just-
in-time delivery.

SMS helped Chemung Canal Trust Company identify perception barriers inhibiting some groups from buying investment services from a bank.