industry newsletters / case studies

Question What is a surprisingly effective business-to-business sales tool?

Answer Close more sales as you build credibility through relevant proofs of benefit and customer references in easily accessible case studies showcasing your work.

 

MT Hi-Speed Astra Zenecamagnifying glass

media monitoring

Question How can your team stay up to date on industry events and news?

Answer We provide a weekly summary of the latest industry news nuggets on topics of interest, such as competitors, customers, contracts and "clips" when your company is in the news.

 

New York Air Brake Industry Newsmagnifying glass

community relations

Question How can you increase the value of allies to your business?

Answer Keep allies informed with frequent low-cost communications, then encourage efforts on your behalf with easy-action items.

 

Finger Lakes Tourism Alliance marketing memomagnifying glass

The Finger Lakes Tourism Alliance is made up of 14 counties, each with its own motivations and priorities, so SMS created a weekly email to demonstrate the results of their PR program and to give constituents opportunities to participate.

crisis communications

Question How can a bad decision ruin your reputation in 30 minutes or less?

Answer Make good decisions about reacting to unexpected, catastrophic events in the press, in the community, and online when you have a crisis communications plan in place.

 

Matt's book - Bad Things, Good Companies

Bad things happen to good companies and the basic principles always apply – tell the truth, say you are sorry, and tell the people how you will fix it. Knowing that planning and preparedness is critical to a good response, we've helped banks, theater companies, and government agencies reduce the harm and resume business after a crisis.

media relations

Question Are your customers reading about you or your competitors?

Answer Benefit from more, and more positive, media coverage when we identify and build relationships with key media editors to become part of their editorial team.

 

New York Air Brake trade publicationmagnifying glass

SMS customized our press relations to match each editor and reporter's preferences in style and content in small, tightly-knit rail media market, resulting in continuing, in-depth coverage of NYAB technologies and the role each product plays in making railroads run better.

publicity

Question Want to make your big event bigger and more valuable?

Answer We'll show you how to manage attendance to include key audiences at your event and how to ensure press coverage for added value.

 

Tompkins Trust Company Financial Grand Opening

Tompkins Trust Company celebrated the opening of their new office in a landmark building with the press, their neighbors, the community, and their customers, identified, invited and photographed by SMS, who placed the bank's marketing message.

 

SMS blue bar left
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> Services > Public Relations

Once a week, we prepare and present pertinent articles from 48 railroad and shipping media and websites and email the result to New York Air Brake's senior management and key marketing, sales, and engineering people.

Hi-Speed Checkweighers play an important role in pharmaceutical production efficiency, but it's much more powerful to show how AstraZeneca ensured clinical drug trial safety and accuracy with "the only company that could adapt their checkweigher to our particular application."